Shin Megami Tensei Board Game Developers Apologize for Backer Communication Delays

ICREA, the Tokyo-based developer behind the licensed Shin Megami Tensei: The Board Game, has issued an apology to backers for failing to respond promptly to inquiries. The company acknowledged that its commitment to timely communication was not met due to questions arriving through multiple channels, which caused confusion and delays in addressing supporter concerns.

To improve future interactions, ICREA announced that all backer inquiries will now be consolidated exclusively through Kickstarter direct messages. This change aims to streamline support and prevent the disorganization that previously hindered response times. The developer also explained that initial payment issues arose because their originally planned service became unavailable, necessitating a switch to an alternative platform.

The update included a specific schedule for upcoming announcements. On October 16, details regarding shipping costs, customs duties, and new payment methods will be revealed. Payment collection is scheduled to begin on October 23, with a reminder sent on November 9. The final deadline for shipping payments and quantity confirmations is set for November 11.