August Support Suspension from September 26 to October 4

The adult visual novel developer August has announced a temporary suspension of its customer support services. The hiatus is scheduled to take place from Saturday, September 26, through Sunday, October 4, 2026. During this period, all inquiry channels, including general support and various other contact points, will be closed to the public.

August stated that any inquiries received while the support team is offline will be addressed in order starting on Monday, October 5, 2026. The company acknowledged that responses may take some time to process after the break concludes and asked for the patience and understanding of its customers during this interval. While the specific reason for the suspension was not detailed in the announcement, such breaks are common for seasonal adjustments or internal operational reviews.

This notice applies to all official support channels managed by August. Customers are advised to plan their communications accordingly to avoid delays. The company thanked users for their continued support and cooperation as they navigate this brief service interruption.